Shipping Policy – Elmore Gold

At Elmore Gold, we aim to deliver your favorite skincare essentials quickly, safely, and reliably. This Shipping Policy outlines how we handle deliveries for our valued customers.

Shipping Coverage

• We currently ship nationwide across Pakistan.

• At this time, international shipping is not available.

Shipping Costs

• FREE Shipping is available on all orders above Rs. 2000.

• Orders below Rs. 2000 will incur a standard delivery fee, calculated at checkout.

Delivery Timeframes

• Orders are usually processed within 1–2 business days after confirmation.

• Standard delivery time is 3–5 business days in major cities.

• For remote or rural areas, delivery may take 5–7 business days.

• Please note: Public holidays, peak sale periods, or unforeseen courier delays may extend delivery times.

Order Tracking

• Once your order is shipped, you will receive a confirmation email or SMS with tracking details (if available from the courier service).

• You can use the tracking number to monitor your shipment status.

Delivery Conditions

• Please ensure your shipping address and contact details are accurate at the time of placing your order.

• Our courier partners will make two delivery attempts; if unsuccessful, the package will be returned to us. In such cases, you may need to pay for re-delivery.

Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us at info@elmoregold.com within 48 hours of receiving your package.

• We will review your case and arrange a replacement or refund where applicable.

Contact Us

For any questions about shipping, delivery times, or order status, please reach out to us at:

📧 info@elmoregold.com